|
|
|
Support
Auric Visions Ltd are dedicated to supporting you in the best way we
possibly can. We understand how important support is because we are developers ourselves,
purchasing third party tools and using mainstream products, which can sometimes be very
poor on support. This makes us even more determined to offer prompt, quality responses to
your inquiries. The Internet is pretty reliable for transporting email, but it's not 100%
so if you don't hear back from us within 24hrs then we haven't received your email and we
ask you to please resend it stating that this is a repeat message. All our products come
with six months free support. Check out our Newsgroups for instant answers to questions
others may already have asked.
60 day Money Back Guarantee
If you purchase direct from Auric Visions we give you the peace of mind of a 60 day money
back guarantee. That's a full money back guarantee excluding shipping costs.
Upgrades
We release
about 7 upgrades a year on average. That means we don't wait for the next major release to
offer you the latest features and fixes but instead pass on the benefits right now.
We are quick to respond to your changing needs. Minor upgrades are free up to
6 months after registration.
Newsgroups
If you have Outlook Express or Netscape Newsreader installed then simply click
here to go directly to our newsgroup server. You can post messages
here or read other developers questions and see the answers they
received.
Feedback
If there is anything you'd like to tell us, either positive or negative then we want to
know, your comments are important to us. Please click
here to e-mail us.
Contacting Auric Visions Ltd
The quickest way to contact us is by email support@AuricVisions.com
but you can also contact us by Telephone: +44-1825 791 941 or by Fax:
+44-1825 791 942 or
in writing:-
Auric Visions Ltd
1, Brickyard Cottages
Danehill, East Sussex, RH17 7HQ, England
Copyright © 2003 Auric Visions Ltd. All rights
reserved.
support@AuricVisions.com or support@Windows-Help-Files.com
Last modified: 15 January 2003. |
